Terms

1. Scope

These terms apply to all services in connection with the hire of our studio. By making a booking, the customer accepts these conditions.

2. Customers / exclusion of the right of withdrawal

Our services are directed exclusively at businesses within the meaning of § 14 of the German Civil Code. A right of withdrawal therefore does not apply.

3. Payment terms

The full invoice amount is due on the day of the studio booking. The audio and video material recorded in the studio is made available to the customer only after payment has been received in full.

4. Handover of recordings & responsibility for data

The audio and video content recorded in the studio is normally made available to the customer for download within 24 hours of the recording.

Where it is agreed with the customer that the recording is made exclusively onto storage media provided by the customer, the studio keeps no copies of the content. In that case sole responsibility for backup, data integrity and data loss rests with the customer. Liability on the part of the studio is excluded.

5. Use, liability and insurance

The customer is liable for all damage caused during the use of the studio premises by the customer, their staff or accompanying persons.

The customer undertakes to maintain adequate insurance cover for the duration of the studio use, in particular public liability insurance covering personal injury, property damage and financial loss. Proof of such insurance is to be produced on request.

Use of the studio and recording technology is permitted only after a briefing by a member of studio staff. Changes to rigs, cabling or technical settings are prohibited. Where the setup is altered without authorisation, we reserve the right to charge additionally for the time required to restore it.

Liability on the part of the studio for technical faults, data loss or failures of the equipment used (for example defective storage media, faulty recordings, software or hardware errors) is excluded unless there is intent or gross negligence. In such cases there is no claim to compensation; where possible the studio offers a replacement date to repeat the session.

6. Studio time & setup

15 minutes before every booking are set aside for setting up the technology, the lighting and the sound. The customer undertakes to allow for this time when planning and to arrive punctually.

If the customer does not arrive in time for the setup, or the setup is delayed for reasons within the customer's responsibility, that time is counted in full against the booked studio time.

7. Rebooking, postponement and cancellation

Cancellation of a booking is excluded. A single rebooking free of charge is possible up to 48 hours before the booked date. If notified later, or in the event of non-attendance, the full booking amount falls due as a cancellation fee.

The studio is entitled to postpone a booking up to 24 hours before the date without giving reasons. In that case a prompt replacement date is offered.

In the event of technical problems, force majeure or unforeseeable events (for example a power cut, technical defects, official orders) the studio is entitled to cancel a booking up to one hour before it starts. There is no claim to compensation; a replacement date is offered.

8. House rules and content in the studio

Smoking and the use of open flames (for example candles, pyrotechnics) are prohibited. Food may only be consumed in the areas designated for it; drinks only in closed containers. Animals are permitted only with prior written consent. Volume is to be kept to a reasonable level. Accompanying persons are to be informed of these terms; the customer is liable for their conduct.

The studio is to be left in an orderly state; rubbish and personal belongings are to be removed.

The production, recording or distribution of content that infringes applicable law or is discriminatory, racist, extremist, inhumane or directed against minorities is prohibited. In such cases the studio is entitled to stop the recording immediately and to end the use of the studio. There is no claim to a refund or to compensation.

9. Breaches

In the event of breaches of these terms we reserve the right to end the use of the studio early. In that case there is no claim to a refund.