Questions,
answered briefly
Anything not covered here we answer directly — on WhatsApp usually within minutes.
Booking & dates
Can I see the studios beforehand?+
Yes. Send us a message or write on WhatsApp and we will arrange a time.
How late can I book?+
Often for the same week. Send an enquiry through the configurator — we answer within 24 hours.
When should I arrive?+
15 minutes before your booking — that time is set aside for the walkthrough, the lighting and the sound. Arrive later and it comes off your studio time.
What is the minimum booking?+
Every studio from one hour. From four hours we take 5 % off the studio time, from eight hours 10 %. The setup stays the same however long the day runs.
Can I move or cancel a booking?+
Moving it, yes: once, free of charge, up to 48 hours before. After that, or if you do not turn up, the full amount is due. Cancelling is not possible.
How does payment work?+
The invoice is due on the day of the booking. We release your recordings as soon as the payment has reached us.
On site
Is there parking?+
We have no parking of our own. The surrounding streets are all metered, and the city-centre car parks are within walking distance — which ones is on the directions page. For loading and unloading you can drive into the yard.
Is the studio step-free?+
No, our rooms are not accessible without steps.
Can I bring guests?+
Yes. On longer productions the Loft gives you 150 m² to wait and sit in, and audience space at events. The same studio rules apply to anyone you bring — please pass them on.
What is not allowed in the studio?+
Smoking and open flames, which includes candles and pyrotechnics. Food only in the areas set aside for it, drinks only in closed containers. Animals by prior arrangement only.
Are drinks provided?+
Drinks are there. A drinks and snack package can be added on request.
Gear & recording
Do I need to understand the technology?+
No. Everything is set up and you start the recording yourself from the Elgato Stream Deck in the set. If you would rather hand that over, add vision mixing to your booking.
Can I record without a camera?+
Yes, in Studio A. It is the only one of our studios where audio-only podcasts are possible.
What quality do you record in?+
Video in Full HD as standard, 4K on request. Audio in WAV at 24 bit / 48 kHz, every voice on its own track.
Is there a teleprompter?+
Yes, the Elgato Teleprompter XL. You run it yourself from the Stream Deck. Bookable in any studio as an add-on, once per booking.
Do I need insurance?+
Yes. For the duration of your booking you need adequate cover, usually public liability. We hire to businesses only.
Can I bring my own equipment?+
Not other studio gear — the lighting, cameras and sound are matched to each other, and one extra device upsets that. Your own laptop, of course.
Does my setup stay for next time?+
On request, yes. Tell us after your session and we will record your setup and rebuild it identically next time. It does not happen by itself.
After the recording
When do I get my material?+
Your raw files are in the cloud within 24 hours of the session. They are released as soon as your payment has reached us.
Do you handle the editing too?+
Yes. Hand editing to your specification, charged by the hour — the rate is with the add-ons on the pricing page.
What is Podcast AutoCut?+
An AI-assisted edit of a podcast episode, including camera cuts that follow the speaker, without intro and outro. Charged per episode.
Do I get clips for social media as well?+
Yes, as a paid add-on: AI-assisted generation of 9:16 clips between 30 and 90 seconds from the highlights of your podcast. You pick your favourites from 20–30 generated clips. The price is with the add-ons on the pricing page.
Who owns the material?+
You do. We only use recordings as references when you explicitly allow it.
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